DHL Worldwide Express (Bangladesh) Pvt. Ltd

Molly Capita Centre (4th & 5th Floor) 76, Gulshan, Gulshan 1, Dhaka-1212

Telephone : +8802-9129723-4, 9127714
Fax : 8823248
E-mail : Paola.Agnes.Rozario@dhl.com
Website : www.dhl.com.bd


DHL was founded in 1969 to deliver documents between San Francisco and Honolulu. The company expanded its service throughout the world by the late 1970s. Air Express Services of DHL was established in Bangladesh on 10th May. This was on request ofStandard Chartered Bank Singapore (SCB - 1st Customer in BD). Mr. Henry Jacobwas 1st Country General Manager. DHL Express in Bangladesh started its office through its Agent Homebound Packers & Shippers Limited in only one room in Gulshan, Dhaka within Homebound office premises. DHL started its operation with only 5 staffs, only one baby taxi and one delivery van.
 

Since it’s starting DHL expanded its operation in Bangladesh to help local business grow globally. The timely launch of different product and services has helped to fulfill the needs of local enterprises. DHL is the first company to have Air Side ExpressHandling Unit at Airport in 1994. It was extended, modernized at the international standard in next phases later. The launch of two innovative packaging solutions DHL ‘Jumbo’ and ‘Jumbo Junior’ helped thousands of enterprises grow their business globally.

DHL pioneered door to door import service understanding the growing demand of the RMG sector in 2001. Standing at 2013, DHL offers different service and product for both outbound and inbound to cater different needs of the customers. DHL develops its capability to provide sector specific solutions for its customers.

DHL is the first to introduce frontline customer service in the industry in 1997. Now DHL has the most advanced state of the Art customer service department in the country.

Desmond Quiah took over the position of Country Manager for the 2nd time. (His 1st tenure in DHLB was 1991 – 1997) in 2000. Under his abled leadership, DHL started to grow aligning with the requirement of 21st century. The installation of modernQuality Control Center (2006), custom built shipment processing facility (2007), introduction of six sigma based efficiency program “First Choice” (2008), launching ofCertified International Specialist (2011); a globally award winning training program for the all employees of DP DHL, have accelerated the path towards a greatness for DHL. DHL expanded its retail network with 25 service points nationally which is the highest among the players.

DHL and The Daily Star jointly launched "Bangladesh Business Award" on 6th November, which was the first award of its kind in Bangladesh to recognize the business laurels of the country. This award has recognized 50 business persons and institutions in last 13 years.

DHL always believes that giving back to society is a responsibility. DHL involves in different CSR activities as part of its global campaign “Living Responsibly”. DHL volunteers extended their effort in the programs like afforestation, education for underprivileged and blind children, pure water supply for schools in different times.

DHL creates a unique bridge between Bangladesh and the world. Currently DHL Express Bangladesh connects Bangladesh to more than 220 countries and territories worldwide with its average weekly 120 commercial flights. There are 49 vehicles running from 5 stations to serve our customers need timely. A team of 450+ dedicated employees are ensuring world class service in Bangladesh. DHL Express-Excellence. Simply Delivered.

Get in Touch

Contact Address
Suvastu Tower (6th Floor)
69/1, Panthapath, Dhaka 1205,
Bangladesh

Tel: +880-2-9676698, 9641286
Fax: +880-2-9641287
E-mail: info@iccbangladesh.org.bd

Website: www.iccbangladesh.org.bd